Shield of Arrav

1. Speak to Reldo in the library of Varrock Palace and tell him that you are in search of a quest.
   
   
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2. He will ask you to look for a book titled 'The Shield of Arrav'. Search the bookcase shown to find the book. Read through the book to learn about the Phoenix and Black Arm gangs.
   
   
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3. Speak with Reldo again and he will tell you to talk to Baraek in Varrock Center.
   
   
4. Head to the fur stall in the marketplace and ask Baraek about the Phoenix gang. He will only give you the information if you give him coins. Hand over the coins and he will tell you the location of the Phoenix Gang Headquarters.
   
   
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5. Walk South towards the exit of Varrock. You will find Charlie the Tramp in one of alleys to the West. Ask him if there is anything down the alleyway. He will tell you that the headquarters of the Black Arm gang is located down there. Ask him whether they would let you join. He will tell you to talk to Katrine at the Black Arm headquarters.
   
   
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6. Continue down the alleyway near Charlie the Tramp into the house at the end. Once inside, talk to Katrine.
   
   Tell her that you know about this place and that you would rather not reveal your sources. She will ask what you want. Tell her that you want to join the gang and ask her to give you a try. She will ask to steal a couple Phoenix crossbows from their rival gang.
   
   
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7. Head to the building South of the Varrock East Bank as shown in the map. Proceed into that room and climb down the ladder.
   
   
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8. You will now be in a dungeon. Talk to Straven and choose "I know who you are!". After the dialogue he will ask what you want, choose to offer your services. He will tell you that in order to show loyalty to the Phoenix gang you will need to kill Jonny the beard and bring back the intelligence report he has in his possession.
   
   
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9. Go to the Blue Moon Inn bar, near the Varrock marketplace. Inside you will find Jonny the beard walking around, choose to attack him. Once he is dead, pick up the Intel report that he drops. Take this report back to the headquarters.
   
   
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10. Once back at the Phoenix gang headquarters, talk to Straven again and give him the Intel report. You are now an official member of the Phoenix gang which allows you to access the weapon depot.
    
    
11. Go through the door next to Straven and walk all the way to the back of the area. You will end up in a room with a chest in it. Open and search the chest to find half of the broken shield.
    
    
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12. Proceed to the building marked Weapons Storage on the map. Open up the door and climb up the ladder. You will find the two Phoenix crossbows, you need to pick them both up.
    
    
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13. With two Crossbows, head back to Katrine. Talk to her and give her the crossbows. You are now an official member of the Black Arm gang.
    
    
14. Go through the door to the North into the main part of the headquarters and take the stairs to the second floor. Open and search the cupboard South-East of you to find half of the broken shield. Use the Broken shield (Left) with the Broken shield (right) to create a Restored shield.
    
    
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15. With the Restored shield in your inventory, head to King Roald at the Varrock palace to claim your reward.
    
    
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Congratulations, quest complete!